The Quarter That Was
WellPoint was not exactly at the peak of health this quarter. Operating revenue fell almost 6%, with a 5% decline in premium revenue and a 1% decline in membership. WellPoint also saw an increase in its benefit expense ratio, as the figure moved up to 83.8% from 82.1%. This increase was a byproduct of reduced federal reimbursement, as well as resistance to rate increases in California.
Moving along, the company did a decent job of controlling expenses. SG&A was down almost 8% from last year's level and about 3.3% over the equivalent nine-month period. Nevertheless, operating income fell 19% as margins in the consumer business segment decreased by 620 basis points. On a more positive note, the company continues to spend a huge amount of its surplus cash on its own shares - buying back more than $3 billion in shares so far and targeting up to $4 billion for the full year.
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